How to Integrate WhatsApp Business API with Arocado

WhatsApp Business API is a core part of Arocado's social media api stack. Here's why it matters for you as a creator:

• Automated ad distribution to creators via WhatsApp


• Real-time Status view tracking and analytics


• Creator onboarding and verification workflows


• Campaign performance notification messages

Type: Social Media API
Integration Status: Available to all Arocado creators
Setup Time: 5–15 minutes

Follow these steps to connect WhatsApp Business API to Arocado:

Step 1: Apply for WhatsApp Business API access through Meta Business Suite

Step 2: Set up a Meta Business Manager account

Step 3: Verify your business phone number

Step 4: Choose a Business Solution Provider (BSP) or use Cloud API directly

Step 5: Configure message templates for ad notifications

Step 6: Set up webhook endpoints for delivery and read receipts

Pro tip: Keep your API keys and credentials secure. Never share them publicly or commit them to code repositories. Use environment variables for all sensitive configuration.

Here are real-world workflows that become possible with this integration:

Workflow 1: Automated ad distribution to creators via WhatsApp
Trigger → WhatsApp Business API receives data → Arocado processes it → Action completed automatically
This eliminates manual work and ensures your metrics are always current and accurate.

Workflow 2: Real-time Status view tracking and analytics
This workflow enables scalable operations — whether you're a solo creator or an agency managing multiple accounts, WhatsApp Business API handles the heavy lifting.

Workflow 3: Automated Reporting
WhatsApp Business API feeds data into Arocado's analytics dashboard, giving you real-time insights into engagement metrics, audience growth, and content performance.

Issue: Connection failing

• Verify your API keys are correct and haven't expired


• Check that your WhatsApp Business API account is verified and in good standing


• Ensure your browser isn't blocking pop-ups during OAuth flows

• Allow 5–10 minutes for initial data sync after connection


• Check that you've granted all required permissions


• Try disconnecting and reconnecting the integration

• Ensure your social media profile is still connected and tokens haven't expired


• Contact Arocado support with your account ID for investigation


• Check WhatsApp Business API's status page for any ongoing outages

Maximize your experience with WhatsApp Business API + Arocado:

• Keep credentials updated — If you rotate API keys or change passwords on WhatsApp Business API, update them in Arocado immediately to prevent service interruptions.

• Enable notifications — Turn on WhatsApp Business API notifications so you're alerted about connection status changes and important updates.

• Review permissions regularly — Audit what data Arocado can access through WhatsApp Business API and revoke any unnecessary permissions.

• Use test mode first — Connect in test/sandbox mode first to verify everything works before going live.

• Stay updated — Both Arocado and WhatsApp Business API release updates regularly. Keep your integration current for the best experience.

Data protection with WhatsApp Business API:

Arocado takes your data security seriously when integrating with WhatsApp Business API. Here's how your information is protected:

Encryption: All communication between Arocado and WhatsApp Business API uses TLS 1.2+ encryption. Your API keys are encrypted at rest using AES-256 and never stored in plain text.

Access control: Social media tokens follow the principle of least privilege — Arocado only requests the minimum permissions needed to read your audience metrics and verify ad placements. We never post on your behalf without explicit campaign approval.

Compliance: WhatsApp Business API integration complies with NDPR (Nigeria Data Protection Regulation) requirements. Your personal data is processed lawfully, and you can request data deletion at any time.

Incident response: In the unlikely event of a security incident affecting this integration, Arocado will notify affected creators within 72 hours and provide clear remediation steps. We maintain a dedicated security team monitoring all integration endpoints 24/7.

How WhatsApp Business API compares for Nigerian creators:

We chose WhatsApp Business API as a core social media api partner because of its specific strengths in the Nigerian market:

Creator-focused advantages:

• Real-time audience data syncing ensures your profile metrics are always current


• Deep analytics beyond what native platform dashboards provide


• Cross-platform audience overlap detection helps identify your true unique reach


• Automated content performance tracking saves hours of manual reporting


• Campaign attribution accurately ties your posts to advertiser conversions

• Data refresh interval: every 6 hours for audience metrics


• API reliability: 99.5%+ uptime across all social platform endpoints


• Support for all major WhatsApp Business API data points used in campaign matching